SiteLive
Digital dockets with client countersign — no more disputed loads
SiteLive turns every docket into a signable, timestamped record — customers approve on a public link, and a VOC-blocked state stops sneaky variations before they land on the invoice.
The docket dispute is a solved problem
Most claims against a haulage or civil operator start with the same three words: "I did not sign that docket." SiteLive kills that argument with a digital docket that customers countersign on a public /docket/<token> link — no login, no app install.
What the countersign gives you
- A tap-to-sign name field that shows a soft focus pulse when valid.
- A big, calm Approve docket button — the same magnetic chip pattern used in estimating.
- A VOC-blocked state: if the docket is pending a variation-of-cost sign-off, the customer sees an honest amber card explaining what needs to be agreed first.
- Timestamped audit — who signed, when, from where.
Why customers actually sign
- No login. No password reset. Just the link.
- Mobile-first. Works one-handed at the tip.
- Clear photos, materials, tonnes and destination.
FAQ
Is the signature legally binding? In AU, UK and US commercial contexts, an electronic signature with clear intent is generally enforceable — talk to your lawyer for your jurisdiction.
Can customers bulk-approve? Yes — a whole week of dockets in one flow.